Terms and Conditions

Welcome to Yume Suites! These Terms and Conditions outline your rights and responsibilities when using our luxury temporary accommodations.

Booking and Payment

  • To confirm a booking, a deposit may be required, with the remaining balance due before your arrival.
  • We accept major credit cards and other payment methods listed on our website.
  • Prices are subject to change. Your quoted price is guaranteed upon booking confirmation.

Cancellations and Changes

  • Cancellation policies vary. Refer to your booking confirmation for details.
  • Change requests are accommodated when possible, but may incur fees.

Check-in and Check-out

  • Standard check-in and check-out times are specified on our website and in your confirmation.
  • Early check-in/late check-out may be available for a fee, subject to availability.

Guest Responsibilities

  • You are responsible for the suite's condition during your stay.
  • Excessive damage or cleaning may result in additional charges.
  • Smoking is prohibited in all suites.
  • Parties or events are not allowed without prior consent.
  • Respect noise restrictions, especially during designated quiet hours.

Liability

  • We are not liable for loss or damage to personal belongings. Keep valuables secure.
  • We are not responsible for injuries occurring on the property due to guest negligence.
  • In case of force majeure (e.g., natural disasters), bookings may be canceled with refunds offered where possible.

Disclaimer

  • We strive to accurately represent our suites, but some variations may occur.
  • Amenities and services are subject to availability and may change without notice.
  • We reserve the right to refuse service or evict guests for misconduct or violating these terms.

Governing Law

These Terms and Conditions are governed by the laws of Quebec, Canada.

Contact Us

For questions or concerns, please contact us at hello@yumesuites.com.